Trouble logging in to the mobile app

Currently, the app only supports Google Authenticator (or equivalent) codes. If you cannot login without SMS, please log in on the website using SMS and re-generate Google Authenticator (or equivalent) code on your device, then re-login to the mobile app using Google Authenticator (or equivalent). It's faster and more secure.

Please login via the website and contact support. Alternatively send us an email at support@independentreserve.com.

To retrieve your username, please use the I forgot my username link on our website login page.

To retrieve your password, please use the I forgot my password link on the website login page.

If you're an existing customer and are having trouble logging in, the fastest resolution is via our unable to log on form. Alternatively, please send us an email at support@independentreserve.com.