24/7 Support

We’re there when you need us.
Trouble logging in?
  • 24/7 Support

    Our team of experts are on hand to help with any issue you might have. Log in to contact support now.
  • On call OTC desk

    Looking to trade large amounts of fiat or crypto? Contact our OTC desk; we’re on call 9am - 5pm Sydney time, Monday - Friday
  • Reach us your way

    Feel free to shoot us a general question or to join in the conversation via social media. You can find us on Reddit, Facebook, Twitter and LinkedIn. Account related questions will have to be encrypted.
  • Secure and encrypted

    We take extra steps to ensure the safety of your crypto. All messages through the support system are encrypted, and our system automatically monitors for suspicious activity.
  • Help docs

    From creating your account, to using our extensive features, we have help docs to help you get started.
  • SMSF onboarding

    Looking to buy crypto through your SMSF? We can help you set up your account and assist with large trades through our OTC desk.
Skip the queue and receive faster support with Premium Accounts.
A service available to discerning customers that hold large amounts of crypto (A$15,000 or more).

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